Shipping policy
Free USA Shipping
We are pleased to offer free standard shipping within the United States from our warehouse locations. While most orders arrive on time, occasional delays in tracking or delivery may occur due to carrier issues or other unforeseen events.
International Shipping
We ship to over 200 countries worldwide. If your location is not available at checkout, we will contact you directly to discuss options or arrange a refund.
Processing Time
Orders are processed within 5 business days (excluding weekends and holidays) prior to shipment.
Estimated Delivery Times
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United States: 7–15 business days
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International: 14–21 business days
Please note that actual delivery times may vary due to customs procedures, carrier delays, or other unexpected factors beyond our control.
Lost or Missing Packages
Please ensure that your billing and shipping addresses are accurate at checkout.
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We are not responsible for packages lost due to incorrect addresses.
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If the error is on our end, we will reship your order at no additional cost.
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We are not responsible for stolen packages after they have been marked as delivered by the carrier.
Customs & Import Fees
International shipments may be subject to customs duties, taxes, or import fees depending on your country's regulations. These charges are the responsibility of the customer and are not included in the product or shipping cost.
Tracking Your Order
Once your order ships, you will receive a tracking number by email so you can monitor your delivery status at any time.